Legal
Refund andCancellation Policy
How payments, cancellations and refunds are handled for construction services engaged with SkyShilp. Project contracts always take precedence over this page.
Last updated: 6 September 2026 · SkyShilp Construction India Private Limited
What this covers
SkyShilp Construction India Private Limited provides construction and civil engineering services. We do not sell goods online and this website takes no payments. This policy describes, in general terms, how advances, cancellations and refunds are treated in our service engagements, and is published for transparency and for compliance with payment service provider requirements.
Where a signed work order, contract or departmental agreement exists, its terms govern and this page is subordinate to them.
Payments and advances
Work is normally engaged against a written quotation or work order that sets out the scope, the rates, the payment schedule and any mobilisation advance. Payments typically fall due against measured progress — recorded in measurement books and certified by the client’s engineer where one is appointed — rather than in a single sum.
Taxes are charged as applicable. Retention, where agreed, is withheld from certified amounts and released after the defects liability period.
Cancellation by the client
- Before mobilisation. If a project is cancelled in writing before we mobilise, any advance is refundable after deduction of costs already and unavoidably incurred — survey, design, statutory fees and materials specifically procured.
- After mobilisation. Once plant, crew or materials have been moved to site, the value of work completed, materials at site, demobilisation and unavoidable committed costs is deducted, and the balance is refunded.
- After substantial completion. No refund is payable for work that has been executed and measured. Defects are remedied under the defects liability provisions of the contract rather than by refund.
Cancellation by SkyShilp
If we are unable to proceed for reasons within our control, any advance held against work not performed is refunded in full. Where a project cannot proceed because of flood, an act of the government, denial of statutory permission, force majeure or a site condition materially different from that represented to us, the parties will agree a fair settlement for work done and costs committed.
How to request a refund
Write to info@skyshilp.in with the work order or quotation reference, the reason and the amount claimed. We acknowledge every request in writing, agree the amount due by joint measurement where work has been carried out, and pay any refund to the original payment instrument or bank account.
Disputes
We would rather settle a disagreement by discussion and joint measurement at site than by correspondence. If that fails, the dispute resolution provisions of the governing contract apply; failing those, the matter is subject to the laws of India and to the jurisdiction of the courts at North Lakhimpur, Assam.
Contact us
Write to us at info@skyshilp.in, call +91 60012 14545, or post to: SkyShilp Construction India Private Limited, Chaboti Bypass, North Lakhimpur, 787031, Assam, India. Our office is open Monday to Saturday, 9:00 AM to 6:00 PM.